ShopTronics is dedicated to providing our customers with the best service possible! We will continue to strive to make ShopTronics your first choice for the best products, lightning fast shipping, and superior customer service. We've partnered with world leaders in technology and security to provide you with an easy to use, fully interactive and secure on-line shopping experience.
We understand that you want to be part of the process throughout the order and delivery of your order. We always strive to provide you the best shopping experience possible. You will know the status of your order every step of the way – in real-time. We believe that it is important for us and you to know your order status from the moment your credit card is submitted for authorization and verification, to the arrival of your product at your doorstep.
Confirmation of your order email: Thank you for placing your order. Your order was received successfully and is presently being verified. Please note: your order is not charged until it is shipped. At this point you will be assigned an order number and you can verify your order via the email we sent to the supplied email address.
Order processed email: We have verified that the card is valid, active, and has the funds to cover the total purchase. We have validated the billing and shipping information that you provided us. If you listed an alternate shipping address, we will contact your issuing bank to verify the alternate shipping address is notated in your account. If it is not, please notate the alternate address with your bank and notify us. Inventory based on your order will be assigned for shipping. In this email you will see exactly what was charged and and what items were shipped with your order. Please print a copy of this email for your records. You can click the link in your email to retrieve your tracking number and track your package.
Tracking number email: Your order has shipped from our warehouse where the item(s) has been accurately picked, securely packed and shipped in a professional manner. You can track your package via the tracking number we email to your supplied email address.
Security (Protecting Customer Information): This site has stringent security measures in place to protect the loss, misuse and alteration of the information under our control.
Disclosing Information: ShopTronics.com respects your privacy. ShopTronics.com does not sell, trade, or rent your personal information. ShopTronics.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of ShopTronics.com, our users, or others.
Credit Card Fraud Protection: ShopTronics.com employs various credit card fraud prevention services, provided by our online merchant processor, in order to insure purchases made from ShopTronics.com are not fraudulent. When you transmit credit card information to complete a purchase or verify data, we always transmit that credit card number in an encrypted format (SSL).