Review Details
ARIES Prime Wireless HD Video Transmitter & Receiver System
Product Rating:
| Overall Performance |
Product Review (submitted on October 3, 2018):
The product was great for the first 18 months. I had a simple setup of laptop to tv about 10-15 feet away.About 18 months in, the device stopped working! On my tv, I see the connection icon looks good and the video icon has an X next to it. My laptop no longer recognizes the HDMI transmitter as a new display.I've followed all the troubleshooting tips on the website and advised by the support team (resetting the connection, different laptops, different building, different tv's away from my router). None of them worked.Unfortunately my device stopped working after the 1 year warranty so they cannot send me a replacement. For such a pricey product, I expected better customer service to help.