Review Details
RT81 Elite High Fidelity Vinyl Turntable
Product Rating:
Overall Performance |
Product Review (submitted on February 1, 2020):
Our RT81 arrived in a damaged box from shipping and showed cracks in the turntable body as well as cover when we opened it. While we recognize this is no fault of Fluance, we filed a claim immediately and took pictures of the damage for a replacement. After two weeks of calls, emails, and a lack of responses from their customer service we are leaving a review in order to get their attention. All we need is a return shipping label from them and despite multiple emails and voice messages we have not heard back. I’m sure the product will sound great when we can use it but unfortunately the customer service has proved lacking.