Review Details

RT81 Elite High Fidelity Vinyl Turntable

Product Rating:

Product Review (submitted on October 27, 2020):

I bought this turntable in 2017 and have used it VERY infrequently. Total use since I purchased it is probably around a dozen or so times. When I have used it, I have had ongoing issues with vibration and feedback even though I have it solidly mounted on the wall and don't play it at excessive volume.

Some months ago I noticed the platter seemed to be turning slightly slower so I ordered a new belt for it. When I got the belt it seemed maybe a little bit better, but then I haven't used it since putting the new belt on and the other day I tried to use it and the platter just flat out didn't spin.

I checked it thoroughly before calling support and I was doing everything right. Support took some time to go through what I had done again with me on the phone but to no avail...still doesn't work.

NOW they tell me that the turntable cannot be fixed because it is no longer under warranty! That's right...once your warranty expires after 2 years, they will not take it back and fix it. They are sending me a new 12volt power cord to see if that's the problem, but even that they charged me $20 for! If it doesn't work, they did say I could return it, but if it doesn't work I spent $249 to use a turntable that always had feedback issues a dozen times.

Very dissatisfied with this turntable and with Fluance support policy. This turntable is a piece-o-crap!!! And their post warranty support is nonexistent!!!