Review Details

High Density Frosted Acrylic Platter For Fluance Reference Turntables

Product Rating:

Product Review (submitted on February 25, 2023):

I think the product is good but my customer service experience leaves a lot to be desired. The first platter I received was scratched and damaged. Immediately called customer service And I had to prove that it came this way. After sharing photos they agreed that it was damaged from the warehouse. Almost a week later I finally received my return label.I Pleaded with them, could they please send me one And I promise to return there damaged one. But their process is they can't send a new one until they received the old one. Seeing that it was there mistake to begin with I had to wait almost a month to receive this product. And every representative I spoke to had very little interest in my inconvenience. Solely on my experience I would never buy another product from this company.