Electrohome customer service has been great and the Kingston has excellent sound quality in comparison to other units in it's price range, although the volume SHOULD be able to go higher than "30", as some recordings are much quieter than others. Next, the ceramic stylus that is provided with the unit is not the greatest by FAR. It has a much shorter life span than an actual diamond tip stylus AND it produces rather lousy sound quality. I highly recommend to upgrade to a diamond stylus. Next - USB recording. The Kingston's software only allows it to record at 128kbps.. which is quite bad by 2021/2022 standards of sound quality. The Kingston's software is SCREAMING for an upgrade! Once you record more than 20 songs on your 132GB USB stick, the sound quality becomes frightfully terrible to the extent that it's actually PAINFUL to listen to! This was a huge disappointment since recording my vinyl to USB was the primary reason I made this purchase. Also, when playing 45's, the Kingston has a couple more shortcomings. It can't play ALL 45's. If the grooves span too close to the centre of the record, the Kingston will stop playing your 45 before the song is even finished!... not so great when you're trying to record songs onto the USB! Speaking of 45's, the centre piece/45 adapter appears to be defective - so essentially, the 45's don't sit properly centered on the platter which allows for wobbly and awful sound reproduction. So, my overall recommendation?? Upgrade to a diamond stylus (RIGHT AWAY!), and also make sure the records you are playing are in good condition and properly deep cleaned for optimal sound quality, and KEEP YOUR NEEDLE CLEAN as well! If you're recording your LP's and 45's onto USB, prepare to be sorely disappointed in the sound quality!

Awesome! Lovely sound, style and quality. Not crappy plastic covered fake wood like other brands. Super easy to use and a great value for money. Arrived quickly and well packed. Great player!

Nothing broke so far, works fine. Sound quality is not great at all, but you still get decent sound for recreational purposes. Looks nice. Buy it if you don't need super good quality and it's more for decorative.

I might have returned this but missed the window. That said, it's good for what it is -- a low-cost turntable, CD player, and radio. Radio reception is poor but it might be where it's placed. Sound quality is ok, not terrible and not great. But again, you get what you pay for. Form factor and aesthetics are pretty good.

Love all the options to listen to music all in one unit

This unit is far better than the Victrola unit I purchase and sent back sound quality is good and the turntable functions well the CD player works good the radio OK I’ll get some stations in the Bluetooth works quite well it’s made nicely with wood and far better than the plastic of the Victrola I do recommend buying it

I really just wanted a record player that didn’t sound tinny and could also play cd’s and the radio (without spending hundreds of dollars). After reading all the positive reviews, I took a chance and am glad I did! Sound quality is really good- just wish it was a bit louder. But no tinny sound while playing vinyl. Easy set up, but had to play a few records to get it “loosened up”. Now, it’s great! Like the presets for the radio and the remote is always nice. Good sound quality for an inexpensive unit that can do more than I need it to. And aesthetically, it’s fun & interesting.

Very happy with sound quality, ease of setup/use. Great value for the money. Highly recommended.

I don't know where to start. The design of this machine is so beautiful. The sound impressed me and has the power if you really want to jam out. The radio and cd player works well but playing the vinyl made me fall in love again with some of my childhood favorites. I feel like it's definitely worth the money!

A hearth for the home to huddle around when our family members days intertwine. Love it!

Beautiful record player. Fast shipping

I bought a Victrola first because of the name. What a mistake the sound was terrible and I sent it back. This Electrohome is wonderful! The sound is beautiful, craftsmanship is excellent! It fills my living room with beautiful warm music. Just exactly what I wanted!! 5 stars !!

So far so great! I wanted this mainly for the turntable and radio so have not used all the features yet. The turn table and radio sound great! Love the retro look too. It is so great to play our vinyl again.

I am very pleased by the Kingston record player.
It is a solid machine with a great design.
Also it was shipped on time and packed well.'
The sound is also excellent!

This item was shipped and arrived ahead of schedule. It was well-packaged. It offers better sound, a remote and outputs that were not available in a prior version. But the prior version stopped working after 2 years, so I can't give an unmitigated positive review for this item until it has shown some longevity. I would have been willing to pay for better, more long lasting components.